![]() ![]() Sometimes scanning a scooter / bike shows an “N/A” for the battery level, so you get to gamble on how much is left!Īnyway you probably get the idea, but I promise you, I COULD go on. ![]() Maybe that’s not the issue though, sometimes it just simply fails to end the ride, and you’re stuck there trying to figure out what to do (better hope you don’t need to be somewhere by a certain time). Have you arrived at a designated Gotcha parking location and wish to end your ride? Good luck! According to the app, which actually shows your exact location within the parking spot, you’re in a restricted area, and must pay a fine of $5 unless you move it to the correct spot (which you are, in fact, already in). The app has a plethora of performance issues. You basically flip a coin on whether the bikes / scooters are going to work. Never have I ever had a more miserable, infuriating, inconvenient, and inconsistent experience than I’ve had with Gotcha. Our first experience was awesome but every experience after was a nightmare. Even after saying we are on vacation and leave in the morning, the only compensation we got was $10 in credit for rides of which we can’t use because we leave tomorrow. The customer service person told us it was because we rode near a restricted area, even though we rode the same path a couple days before without any problems. It charged us a $5 fine every time we had to lock and unlock it again, since we weren’t in a parking zone for the bikes. Mine also turned itself off about halfway there and I had to lock it and unlock it again to get it to work. It kept doing that about three more times all the way back to the house we were staying at. He had to lock it and unlock it again right there to get it to work again. However, soon after we took off his bike turned itself off again. We decided to turn around and he would just get a different bike since we hadn’t gone very far. Keep in mind we both checked the battery life of both of our bikes before we unlocked them and they weren’t dead. Within three seconds of taking off from the bike rack, my fiancé’s bike just turns itself off and stops working. Therefore, a few nights after we decided to go riding again. We rode for what felt like forever and we went all over the place without a single problem with the bikes. My fiancé and I went riding the other night and it was absolutely amazing.
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